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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Caridad Sangronis

Caridad Sangronis

September 23, 2026

5  out of  5
rating by Caridad Sangronis
"Shirley was very nice, kind and efficient thanks you"
We responded:
"Thank you! We’re honored to serve the insurance needs of our Miami Lakes community and so appreciative of your 5-star rating.

Ruben Sanchez - State Farm Insurance Agent"
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Carrie Proenza

September 23, 2026

5  out of  5
rating by Carrie Proenza
"Great customer service and Clara is always there to help and answer our emails and questions."
We responded:
"Thank you very much! Your feedback is a great reminder of why we love what we do. It's always a pleasure helping with your insurance.

Ruben Sanchez - State Farm Insurance Agent"
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Barby Molina

September 22, 2026

5  out of  5
rating by Barby Molina
"Llevamos junto a mi esposo siendo clientes en Ruben Sánchez, un gran tiempo y la atención que hemos recibido, la paciencia, el profesionalismo es excepcional, es extraordinaria de parte de Clara Rodríguez, que con tanta dedicación nos hace sentir muy valiosos como clientes y su atención es más que solo 5 ⭐️.
Gracias !!..
My husband and I have been clients of Ruben Sánchez for a long time, and the service, patience, and professionalism we have received from Clara Rodriguez are exceptional—truly extraordinary. She treats us with such dedication that we feel truly valued as clients; her service is better than just a 5-star rating. Thank you! !!"
Profile photo of Carlos

Carlos

September 22, 2026

5  out of  5
rating by Carlos
"I had to do this review because Monica Torres has been servicing All my requests.And she is just excellent.She has done an incredible job, very patient.And very quick results, we need more employees like Monica Torres. I hope she never leaves her post. Thank you Monica"
We responded:
"Wow, thank you. Your review means the world to us! We appreciate you recognizing our efforts. We love helping customers like you with any of your insurance needs here in Miami Lakes.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Aubrie Trussell

Aubrie Trussell

September 16, 2026

5  out of  5
rating by Aubrie Trussell
"Shirley N. Gil helped me to obtain auto insurance saving me a substantial amount of money on my premiums. I am very grateful for her help in securing this insurance, which was the same coverage I had with a different company. I highly recommend this agent and her company!"
We responded:
"Thank you for the wonderful review! It means so much to our Miami Lakes team to know we’re helping neighbors feel protected and cared for.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Jose carlos Sanchez

Jose carlos Sanchez

September 15, 2026

5  out of  5
rating by Jose carlos Sanchez
"Llevo años con esta agencia su servicio al cliente el mejor. Gracias Rachel por tu paciencia y dedicación y por siempre atenderme con tanta amabilidad."
We responded:
"Thank you for the 5-star review! We’re thrilled to hear you had such a great experience with our Miami Lakes office. Thanks for trusting us for your insurance needs.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of John Urb

John Urb

September 15, 2026

5  out of  5
rating by John Urb
"I have conducted business with Ruben Sanchez Agency for a number of years and because of SUPERIOR customer service from his dedicated professionals Clara and Rachel I have once again brought my business to his office"
We responded:
"Thank you for taking the time to leave a review. We're thrilled to see this awesome rating for our Miami Lakes State Farm office! We appreciate your support.

Ruben Sanchez - State Farm Insurance Agent"
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tomchan914

September 15, 2026

5  out of  5
rating by tomchan914
"Silvia was very helpful to assist me to lower my insurance. Thank you so much!"
We responded:
"Thank you very much! Your feedback is a great reminder of why we love what we do. It's always a pleasure helping with your insurance.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Yanira Perez

Yanira Perez

September 8, 2026

5  out of  5
rating by Yanira Perez
"Excellent customer service and support."
We responded:
"Thanks for the 5-star shout-out! We’re glad you found value in working with us for your insurance. We look forward to continuing to serve you here in Miami Lakes.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Luis Hernandez

Luis Hernandez

September 4, 2026

5  out of  5
rating by Luis Hernandez
"Excelente atención"
We responded:
"We’re thrilled to have exceeded your expectations! Thank you for sharing your experience and trusting us with your insurance. We're proud to have you as a State Farm customer!

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Kevina

Kevina

September 1, 2026

5  out of  5
rating by Kevina
"Monica is always a pleasure to speak with. She takes her time to find the best rates when we renew our policy. She also ensure we understand what our policy consist of. Whenever I have questions, she's just a phone call away."
We responded:
"Thank you! We’re honored to serve the insurance needs of our Miami Lakes community and so appreciative of your 5-star rating.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Juana Hernandez

Juana Hernandez

August 31, 2026

5  out of  5
rating by Juana Hernandez
"I love this office great customer service
Clara Rodriguez my assistance is a very caring person she always take care of any problems I have.
Thank you Mrs Rodriguez God bless you always 🙏😘"
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. Thank you for choosing our Miami Lakes State Farm office.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Francisco Blanco

Francisco Blanco

August 27, 2026

5  out of  5
rating by Francisco Blanco
"Today’s experience with State Farm Rep Silvia Rodriguez was amazing: she was very courteous, explained to me the reason to electronically sign the form requested as she understood the purpose of my call since we started talking. Definitively I’ll contact her again for any future needs. Thanks again Silvia."
We responded:
"Thank you for the wonderful review! It means so much to our Miami Lakes team to know we’re helping neighbors feel protected and cared for.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Manu Bravo

Manu Bravo

August 27, 2026

5  out of  5
rating by Manu Bravo
"Silvia was the best!"
We responded:
"Thanks for the 5-star shout-out! We’re glad you found value in working with us for your insurance. We look forward to continuing to serve you here in Miami Lakes.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Black JS

Black JS

August 26, 2026

5  out of  5
rating by Black JS
"Shirley was fantastic! She took the time to thoroughly explain different Life Insurance and Medical Supplement Insurance Policies that would also give us a discount towards our current Car or Home insurance coverage. She made the process extremely easy, which put me at ease."
We responded:
"Amazing! Thank you for the kind words. We appreciate your trust in our State Farm team and look forward to continuing to serve you here in Miami Lakes.

Ruben Sanchez - State Farm Insurance Agent"
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ann baker

August 25, 2026

5  out of  5
rating by ann baker
"Excellent prompt efficient insurance agency."
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. Thank you for choosing our Miami Lakes State Farm office.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Dania Leal

Dania Leal

August 25, 2026

5  out of  5
rating by Dania Leal
"I want to recognize and thank Silvia por her dedication and patience to take care of me and to answer all my questions. It was a very pleasant phone call. Thank you Silvia"
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Rafael Muro

August 24, 2026

5  out of  5
rating by Rafael Muro
"Sylvia has been handling my insurance needs for many years. She has always done an excellent job in helping me decide my insurance needs."
We responded:
"We appreciate the kind words! Our Miami Lakes team is always happy to help. Thanks for choosing our State Farm office!

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Ismael Gonzalez

Ismael Gonzalez

August 23, 2026

5  out of  5
rating by Ismael Gonzalez
"All personal are very nice and helpful. This time was Cynthia who is very professional and helpful explaining everything in a very clear manner. She also helped finding the best policy for me"
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. Thank you for choosing our Miami Lakes State Farm office.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Yvonne Reyes

Yvonne Reyes

August 21, 2026

5  out of  5
rating by Yvonne Reyes
"Sylvia is so pleasant to do business with and she knows her job very well. Miss Sylvia is incredibly easy to communicate with and fixed a minor issue we were having with one of our policies."
We responded:
"Thanks for the 5 stars and being part of our Miami Lakes community! We always love hearing from you, please let us know whenever we can help.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Dario Cardentey

Dario Cardentey

August 18, 2026

5  out of  5
rating by Dario Cardentey
"Cynthia at State Farm was amazing to work with\! She was professional, knowledgeable, and took the time to explain everything clearly and make sure I understood all my options\. She made the entire process easy and stress\-free, and you can tell she genuinely cares about helping her clients\. I highly recommend Cynthia to anyone looking for a reliable and friendly insurance agent\. Excellent customer service\!"
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our Miami Lakes team. We're always here if you need anything.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Tania Abdala

Tania Abdala

August 18, 2026

5  out of  5
rating by Tania Abdala
"Silvia was excellent! Extremely professional, knowledgeable, and friendly. She explained everything clearly and made the whole process fast and easy."
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. Thank you for choosing our Miami Lakes State Farm office.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Abel Alfonso

Abel Alfonso

August 14, 2026

5  out of  5
rating by Abel Alfonso
"I had a great experience today. Shirley was very kind, helpful, and professional throughout the entire process. She took the time to assist me and made everything easy and pleasant. I truly appreciate her excellent customer service and professionalism. Thank you, Shirley, for your outstanding service!"
We responded:
"We truly appreciate the kind words! Our State Farm team here in Miami Lakes always strives to do our best — thank you for noticing.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Byron Arana (Barana)

Byron Arana (Barana)

August 10, 2026

5  out of  5
rating by Byron Arana (Barana)
"La Sra Silvia Rodríguez was just amazing. She explained to me the ins and outs of my policy. Thank you for your kindness."
We responded:
"Wow, thank you! We’re so grateful to have amazing customers like you here in Miami Lakes. Thank you for trusting our State Farm office with your insurance needs.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Jose M Macias

Jose M Macias

August 10, 2026

5  out of  5
rating by Jose M Macias
"I had a great experience with Shirley Natalie Gil at State Farm! She provided amazing customer service from start to finish. She was friendly, professional, knowledgeable, and took the time to explain everything clearly and help me find the best coverage for my needs.

The prices were amazing, and she made the entire process quick, easy, and stress-free. It’s refreshing to work with someone who genuinely cares about their customers and goes above and beyond to help.

I highly recommend Shirley and her State Farm team to anyone looking for great insurance, excellent prices, and outstanding customer service. Five stars all the way!"
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. Thank you for choosing our Miami Lakes State Farm office.

Ruben Sanchez - State Farm Insurance Agent"