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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Byron Arana (Barana)

Byron Arana (Barana)

August 10, 2026

5  out of  5
rating by Byron Arana (Barana)
"La Sra Silvia Rodríguez was just amazing. She explained to me the ins and outs of my policy. Thank you for your kindness."
We responded:
"Wow, thank you! We’re so grateful to have amazing customers like you here in Miami Lakes. Thank you for trusting our State Farm office with your insurance needs.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Jose M Macias

Jose M Macias

August 10, 2026

5  out of  5
rating by Jose M Macias
"I had a great experience with Shirley Natalie Gil at State Farm! She provided amazing customer service from start to finish. She was friendly, professional, knowledgeable, and took the time to explain everything clearly and help me find the best coverage for my needs.

The prices were amazing, and she made the entire process quick, easy, and stress-free. It’s refreshing to work with someone who genuinely cares about their customers and goes above and beyond to help.

I highly recommend Shirley and her State Farm team to anyone looking for great insurance, excellent prices, and outstanding customer service. Five stars all the way!"
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. Thank you for choosing our Miami Lakes State Farm office.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Maria Gonzalez

Maria Gonzalez

August 10, 2026

5  out of  5
rating by Maria Gonzalez
"Elizabeth and Tatiana thank for your service"
We responded:
"Thank you very much! Your feedback is a great reminder of why we love what we do. It's always a pleasure helping with your insurance.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of YC Clearly

YC Clearly

August 6, 2026

5  out of  5
rating by YC Clearly
"Silvia Rodriguez is absolutely an angel! She walked me through the steps I needed to take in order to resolve some issues with a policy that was under my deceased grandparents name. Thank you so much Silvia for making a complex issue as smooth as possible!"
We responded:
"Thank you so much! We’re happy to see your review and thrilled you had a good experience with our Miami Lakes State Farm office. Thank you for trusting us with your insurance.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Andy Yumart

Andy Yumart

July 28, 2026

5  out of  5
rating by Andy Yumart
"Amazing service and Silva is always great and reassuring"
We responded:
"Thank you for taking the time to leave a review. We're thrilled to see this awesome rating for our Miami Lakes State Farm office! We appreciate your support.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Danny

Danny

July 21, 2026

5  out of  5
rating by Danny
"Purchasing my first home and Elizabeth made obtaining insurance such a quick and easy process!"
We responded:
"Thank you for the review! We’re happy we exceeded your expectations. Our team is always here to help with your insurance needs.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Connie Marie Bogard

Connie Marie Bogard

July 20, 2026

5  out of  5
rating by Connie Marie Bogard
"Excellent service! Answered my questions and offered options. Appreciated no phone calls until I sent her a good time to call me."
We responded:
"Thank you for the 5-star review! We’re thrilled to hear you had such a great experience with our Miami Lakes office. Thanks for trusting us for your insurance needs.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Chef Antonio Marroquin

Chef Antonio Marroquin

July 15, 2026

5  out of  5
rating by Chef Antonio Marroquin
"Tienen una señorita agente de seguros llamada Shirley, ella es simplemente espectacular!!!, ella siempre me ayuda y me guia. Sinceramente personas asi no se encuentran!!! LA MEJOR!!!"
We responded:
"Wow, thank you. Your review means the world to us! We appreciate you recognizing our efforts. We love helping customers like you with any of your insurance needs here in Miami Lakes.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Andy Lorenzo

Andy Lorenzo

July 15, 2026

5  out of  5
rating by Andy Lorenzo
"Mónica excelente profesional,responde rápido tanto los emails como las llamadas,amable,respetuosa,gracias gracias la recomiendo"
We responded:
"We’re thrilled to have exceeded your expectations! Thank you for sharing your experience and trusting us with your insurance. We're proud to have you as a State Farm customer!

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Miriam Barreras

Miriam Barreras

July 10, 2026

5  out of  5
rating by Miriam Barreras
"Muy satisfecha con mi seguro y con la atención de Silvia,es una persona muy especial,muy profesional y con un trato muy amable
Gracias Silvia"
We responded:
"Thank you! We’re honored to serve the insurance needs of our Miami Lakes community and so appreciative of your 5-star rating.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Ruth Canals

Ruth Canals

June 30, 2026

5  out of  5
rating by Ruth Canals
"Silvia was amazing, great customer service."
We responded:
"Thank you for highlighting our service! We’re proud to help our Miami Lakes neighbors find peace of mind.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Maria Valdes

Maria Valdes

June 30, 2026

5  out of  5
rating by Maria Valdes
"Estoy muy Feliz con la agencia de State Farm , me atendió jillary Delgado y me alludo en todo muy profecional . Me alludo en agregar una cobertura para mi carro de la compañía. Gracias por ser tan amable 😊"
We responded:
"Thank you very much! Your feedback is a great reminder of why we love what we do. It's always a pleasure helping with your insurance.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Michael DiMaggio

Michael DiMaggio

June 29, 2026

5  out of  5
rating by Michael DiMaggio
"Great working with Shirley. She was pleasant and knowledgeable and helped me quickly with my auto policy. Highly recommend!"
We responded:
"Thank you for being a valued part of the Miami Lakes State Farm community. We love serving customers like you!

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Lariza Nosar

Lariza Nosar

June 23, 2026

5  out of  5
rating by Lariza Nosar
"Great customer service. Silvia, my agent, is very professional and helpful. I’m very satisfied with her service and with the Ruben Sanchez agency."
We responded:
"Thank you so much! We’re happy to see your review and thrilled you had a good experience with our Miami Lakes State Farm office. Thank you for trusting us with your insurance.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Anabel Arma

Anabel Arma

June 23, 2026

5  out of  5
rating by Anabel Arma
"La señora Silvia Rodríguez es una excelente agente de state farm, es muy atenta, amable y profesional en lo que hace, la recomiendo muchísimo."
We responded:
"A big thank you from all of us! We’re so glad to hear you had a great experience with our Miami Lakes team. We're always here if you need anything.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of betty fuller

betty fuller

June 22, 2026

5  out of  5
rating by betty fuller
"Spoke to Silvia Rodriguez today. She answered all my questions re our auto insurance policy. Went above and beyond. What a pleasure."
We responded:
"We’re thrilled to have exceeded your expectations! Thank you for sharing your experience and trusting us with your insurance. We're proud to have you as a State Farm customer!

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Febe Jorge

Febe Jorge

June 19, 2026

5  out of  5
rating by Febe Jorge
"Silvia was GREAT! Great customer service, friendly, and knowledgeable. Companies should have employees like her. I am staying with State Farm because of her. She took care of us immediately."
We responded:
"Thanks for the 5 stars and being part of our Miami Lakes community! We always love hearing from you, please let us know whenever we can help.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of SHALOM Holiday

SHALOM Holiday

June 17, 2026

5  out of  5
rating by SHALOM Holiday
"Excelente servicio, se lo recomiendo a todos, muy profesionales y a la misma vez muy amables, atendiendo a los clientes a cualquier momento"
We responded:
"We appreciate the kind words! Our Miami Lakes team is always happy to help. Thanks for choosing our State Farm office!

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Carlos Borges

Carlos Borges

June 17, 2026

5  out of  5
rating by Carlos Borges
"La joven Shirley Natali Gil ,para mí es la mejor empleada que tienen en esa oficina . Sinceramente es muy profesional y muy atenta con los clientes . Particularmente a mí me trató muy bien , con mucha paciencia respondió a todas mis inquietudes . Estoy muy agradecido por su servicio y su manera de expresarse. Sería algo maravilloso que todas las personas que estuvieran sentadas detrás de un buró actuarán como ella . Muchísimas gracias Shirley. 😃🥰"
We responded:
"Thank you for highlighting our service! We’re proud to help our Miami Lakes neighbors find peace of mind.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Charles Gordon

Charles Gordon

June 10, 2026

5  out of  5
rating by Charles Gordon
"Jilliary is always courteous, professional and helpful. Great customer service skills and awesome at her job."
We responded:
"Thank you so much! We’re happy to see your review and thrilled you had a good experience with our Miami Lakes State Farm office. Thank you for trusting us with your insurance.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Johan Pico

Johan Pico

June 3, 2026

5  out of  5
rating by Johan Pico
"I want to tell you that I highly recommend this agency. The service was very fast—they gave me a great price, and I switched my policy in less than 15 minutes. Thanks to Rachel!"
We responded:
"We’re thrilled to have exceeded your expectations! Thank you for sharing your experience and trusting us with your insurance. We're proud to have you as a State Farm customer!

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Jeffrey

Jeffrey

May 29, 2026

5  out of  5
rating by Jeffrey
"A pleasure to deal with these people. phone answered in 2 rings by the actual person thats gonna help you. Monica and cathy are great!"
We responded:
"Thank you for the review! We’re happy we exceeded your expectations. Our team is always here to help with your insurance needs.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Regla Lincheta

Regla Lincheta

May 27, 2026

5  out of  5
rating by Regla Lincheta
"Buena experiencia y buen servicio. My agente es Silvia Rodriguez y es magnifica, la recomiendo 100%."
We responded:
"Thank you very much! Your feedback is a great reminder of why we love what we do. It's always a pleasure helping with your insurance.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Yesi Castillo (Yesi)

Yesi Castillo (Yesi)

May 20, 2026

5  out of  5
rating by Yesi Castillo (Yesi)
"I was paying almost double with another auto insurance, a friend of mine told me what she pays and who she had and this was the insurance company so I called and got a quote and I couldn’t believe how much cheaper they were for the same coverage. Great company, customer service was also great… so happy I switched!"
We responded:
"Thank you for continuing to trust us for your insurance needs. It’s our pleasure to help protect what matters most to you.

Ruben Sanchez - State Farm Insurance Agent"
Profile photo of Luz Ruiz

Luz Ruiz

May 19, 2026

5  out of  5
rating by Luz Ruiz
"I want to recognize the outstanding service I received from the team at State Farm. My representative Silvia Rodriguez from The Ruben Sanchez office in Miami Lakes , Florida went completely above and beyond while reviewing my car insurance policy with me. She took the time to explain several important coverages and details in a way that was clear, patient, and easy to understand.

I truly appreciated that she never rushed me and made sure all of my questions were answered thoroughly. It’s rare to find someone who is both knowledgeable and genuinely caring about helping customers make informed decisions.

Excellent customer service like this deserves to be recognized. Thank you for your professionalism, kindness, and dedication!"
We responded:
"Thank you for taking the time to leave a review. We're thrilled to see this awesome rating for our Miami Lakes State Farm office! We appreciate your support.

Ruben Sanchez - State Farm Insurance Agent"