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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eddie Santiago

February 9, 2026

5  out of  5
rating by Eddie Santiago
"Silvia Took care of my concerns in a matter of minutes. The best in the business!!!"
We responded:
"Eddie, your review means the world to us. Thank you for recognizing our efforts! –Ruben Sanchez - State Farm Insurance Agent"
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Rey Bello

February 6, 2026

5  out of  5
rating by Rey Bello
"Silvia has truly gone above and beyond in every way possible. From the very beginning, she has been incredibly responsive, knowledgeable, and genuinely committed to making the entire process smooth and easy. She took the time to explain everything clearly, answered all of my questions with patience, and made sure I felt confident in every decision. What stands out most is her willingness to accommodate and her dedication to making things work. She made what could have been a complicated process feel effortless. It is clear that she truly cares about her clients and takes pride in providing exceptional service. Because of Silvia, being with State Farm has been a seamless and positive experience. I highly recommend her to anyone looking for an agent who is professional, reliable, and truly invested in helping her clients."
We responded:
"Thanks, Rey! We’re happy to see your review and thrilled you had a good experience with our office! - Ruben Sanchez - State Farm Insurance Agent"
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Barbie Caicedo

February 5, 2026

5  out of  5
rating by Barbie Caicedo
"Exceptional service is what I always receive. Silvia Rodriguez goes above and beyond every time to help me with anything that is needed. I really appreciate her time and dedication."
We responded:
"We’re thrilled to have exceeded your expectations, Barbie! Thank you for sharing your experience. – Ruben Sanchez - State Farm Insurance Agent"
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Yadenis Morfa

February 3, 2026

5  out of  5
rating by Yadenis Morfa
"Súper complacida con mi cotización de mis 3 carros Rosi muy atenta y gracias a mi agenta Elisabet muy profesional y agradable 😃"
We responded:
"Thank you for the review! We’re happy we met your expectations, Yadenis. We are always here when you need us. – Ruben Sanchez - State Farm Insurance Agent"
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Surface Interval Diving

January 31, 2026

5  out of  5
rating by Surface Interval Diving
"I rcently switched my Auto and Renter's insurance to the Ruben Sanchez - State Farm Insurance Agency. My agent Silvia Rodriguez is the BEST! Not only did he make the migration of my coverage from Allstate to StateFarm seamless and easy, she saved me significantly on my auto insurance!! Just over a week later I was back at Sawgrass Ford purchasing another F-150. I called Silvia from the dealership to switch my policy to the new vehicle, and within minutes we had it done and a new insurance binder in-hand. Like a goor neighbor, State Farm was there!! Thank you Silvia!"
We responded:
"We truly appreciate the kind words! Our team always strives to do our best — thank you for noticing. –Ruben Sanchez - State Farm Insurance Agent"
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Raynel Fort

January 28, 2026

5  out of  5
rating by Raynel Fort
"Elizabeth Nazco. Ejemplo de profesionalismo"
We responded:
"Thank you, Raynel! We’re honored to serve the Miami Lakes community and so appreciative of your 5-star rating. – Ruben Sanchez - State Farm Insurance Agent"
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Carlos Godoy

January 23, 2026

5  out of  5
rating by Carlos Godoy
"Muy buena atención y siempre con las mejores opciones"
We responded:
"Five stars — thank you so much! We’re so glad you chose our office for your insurance needs. – Ruben Sanchez - State Farm Insurance Agent"
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Andrews Segovia

January 23, 2026

5  out of  5
rating by Andrews Segovia
"¡Excelente servicio! Cynthia nos brindó una excelente atención y, adicional a eso, nos ayudó a mejorar el precio de nuestra póliza. Muy atenta y cordial. Recomendado."
We responded:
"Thank you, Andrews! Your feedback is a great reminder of why we love what we do. – Ruben Sanchez - State Farm Insurance Agent"
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Kirenia Romero

January 23, 2026

5  out of  5
rating by Kirenia Romero
"The service and the price were excellent."
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Haydee Martinez

January 22, 2026

5  out of  5
rating by Haydee Martinez
"Recibí una atención profesional y esmerada, me atendió Silvia Rodríguez quien me dejó impresionada de su buen servicio, incluso le dije quisiera fuera mi agente por lo ágil y resuelta en su atención, llevo muchos años con Rubén Sánchez y recomiendo a State Farm por su calidad y buen Servicio, no quisiera pasar por alto a Rosy quien durante muchos años desempeña un papel importante para cada cliente que acude a resolver cualquier situación."
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Jacquie Murphy

December 29, 2025

5  out of  5
rating by Jacquie Murphy
"I have had Ruben Sanchez Agency for many years, even after moving from South to Central Florida. Wonderful, friendly and efficient to work with!"
We responded:
"Thank you so much for your loyalty and kind words! 😊 We’re honored that you’ve stayed with the Ruben Sanchez Agency for so many years, even after moving from South to Central Florida. It means a lot to hear that our team has been wonderful, friendly, and efficient to work with. Thank you for your continued trust—we’re always here for you!"
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Luis Raúl Capote LaO

December 21, 2025

5  out of  5
rating by Luis Raúl Capote LaO
"Tengo experiencia muy buenas en cuanto al servicio que recibo de State Farm con mi seguro de Auto. Son muy serios, su atencion es excelente y transparente., ayudan y sugieren con mucha claridad las mejores opciones para su caso. En especial he trabajado con el señor Ruben Sanchez y con Mayra que me atiende directamente, ambos son excelentes . Si desean un seguro confiable y de calidad no duden en contactar a State Farm ....no se van arrepentir."
We responded:
"¡Muchas gracias por compartir tu experiencia con nosotros! 😊 Nos alegra saber que has tenido muy buenas experiencias con tu seguro de auto y que valoras la seriedad, la atención excelente y la transparencia de nuestro equipo. Agradecemos especialmente que destaques el trabajo de Rubén Sánchez y Mayra; nos encanta saber que ambos te han brindado un servicio claro, confiable y de calidad. Gracias por tu confianza y por recomendar State Farm. ¡Aquí estaremos siempre para ayudarte!"
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Ailin Machado

December 13, 2025

5  out of  5
rating by Ailin Machado
"Llevo años con este seguro y siempre recibo la mejor atención de Jillary Delgado. Te explica todo al detalle y todos los procesos y cambios los hace sin complicaciones. Súper recomendada como agente !!!"
We responded:
"¡Muchas gracias por tu lealtad y por compartir tu experiencia! 😊 Nos encanta saber que durante todos estos años has recibido la mejor atención por parte de Jillary Delgado. Que te explique todo a detalle y haga los procesos y cambios de manera sencilla es exactamente el tipo de servicio que buscamos ofrecer. ¡Gracias por tu recomendación y por confiar en nosotros!"
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Frank Rivas

December 11, 2025

5  out of  5
rating by Frank Rivas
"Mayra was so professional and knowledgeable of the policy that our family needed. Not only was it affordable but provided us peace of mind knowing that we were covered. Thanks Mayra!"
We responded:
"Thank you for your kind words! 😊 We’re so glad to hear that Mayra was professional and knowledgeable in helping your family find the right policy. Knowing that you have affordable coverage is exactly what we strive for. We’ll be sure to pass along your thanks to Mayra—thank you for trusting us!"
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Milene Rivas

December 10, 2025

5  out of  5
rating by Milene Rivas
"Mayra was amazing in helping us find the coverage and price point, that fit our needs best. From start to finish of our process of switching over to State Farm, (and beyond, to-date) has always been knowledgeable and responsive with any questions we have had. Highly recommend!"
We responded:
"Thank you so much for this wonderful review! 😊 We’re thrilled to hear that Mayra was amazing in helping you find the right coverage and price to fit your needs. It’s great to know she’s been knowledgeable and responsive throughout the entire process—and beyond. We truly appreciate your recommendation and your trust in State Farm. We’re always here whenever you need us!"
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Martha Bloyer

December 10, 2025

5  out of  5
rating by Martha Bloyer
"Always very helpful staff and resolve things quickly."
We responded:
"Thank you for your kind review! 😊 We’re happy to hear that our staff is always helpful and able to resolve things quickly. We truly appreciate your trust and look forward to continuing to assist you whenever you need us!"
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Cynthia Brown

December 2, 2025

1  out of  5
rating by Cynthia Brown
"Worst insurance agency I have ever ! Gone to. You never meet with the agent, He’s rude ! This agency deserves lower than one star."
We responded:
"Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Providing respectful, attentive service is very important to us, and we regret that this was not your impression. We would appreciate the opportunity to better understand what happened and work toward a resolution. Please feel free to contact our office directly so we can address your concerns and improve your experience."
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Aramis Ramirez

November 18, 2025

5  out of  5
rating by Aramis Ramirez
"My insurance premiums went down significantly! It's great to have a trusted agency like Star Farm managing my coverage."
We responded:
"Thank you for your great review! 😊 We’re so happy to hear that your insurance premiums went down significantly and that you feel confident having our agency manage your coverage. Your trust means a lot to us—thank you for choosing State Farm!"
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Yasiel Cespedes

November 17, 2025

5  out of  5
rating by Yasiel Cespedes
"Agradezco llegar a esta compañía donde me atendió Cynthia Cruz .. excelente servio y atención al cliente para mi 5 estrellas plus."
We responded:
"¡Muchas gracias por tu reseña! 😊 Nos alegra muchísimo saber que Cynthia Cruz te brindó un excelente servicio y una atención al cliente de primera. Tu calificación de 5 estrellas plus nos motiva a seguir ofreciendo lo mejor cada día. ¡Gracias por confiar en nosotros!"
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Amanda Gillis

November 12, 2025

5  out of  5
rating by Amanda Gillis
"I had to make a change to my policy and Mayra from State Farm was excellent and was able to take the time and provide me the best and affordable new quote for my policy."
We responded:
"Thank you for sharing your experience! 😊 We’re glad to hear that Mayra provided excellent service and took the time to help you update your policy with a quote that was both affordable and suited your needs. We truly appreciate your trust in our team and are always here if you need anything in the future!"
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Ken Quintanilla Rodriguez

November 10, 2025

5  out of  5
rating by Ken Quintanilla Rodriguez
"Excelente servicio super recomendados ,antes de irte con otro seguro llámalos y pregunta por CYNTHIA ella te va ayudar y te va a dar el mejor precio posible su Atención es 100/10 ..gracias por todo State Farm ..the best 💯"
We responded:
"¡Muchísimas gracias por tomarte el tiempo de dejarnos esta reseña tan positiva! 😊 Nos alegra enormemente saber que tu experiencia fue excelente y que Cynthia pudo ayudarte a encontrar el mejor precio con una atención de primera. Comentarios como el tuyo nos motivan a seguir dando lo mejor cada día. ¡Gracias por confiar en State Farm y por recomendarnos! 💯✨"
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jose torres

November 10, 2025

5  out of  5
rating by jose torres
"Todo muy profesional, me ayudaron muchísimo muy bien en su trabajo gracias"
We responded:
"¡Muchas gracias por tu reseña! 😊 Nos alegra saber que recibiste un servicio profesional y que pudimos ayudarte de la mejor manera. Agradecemos mucho tu confianza y tus amables palabras. ¡Aquí estaremos siempre para lo que necesites!"
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ale folgi

November 4, 2025

5  out of  5
rating by ale folgi
"If you are looking for insurance call their number and ask for Cynthia, she’s amazing. I don’t know how she does it but she got me a policy with the same coverage as the competition at a way better price. I can’t stop recommending her enough to friends and family. She’s like a hidden secret that I hope you could use too!!"
We responded:
"Thank you so much for this amazing review! 😊 We’re so happy to hear that Cynthia was able to get you the same coverage at a much better price and make such a great impression along the way. She truly goes above and beyond for her clients, and your kind words mean the world to us. We sincerely appreciate you recommending her to your friends and family. Thank you for trusting our agency—we’re always here whenever you need us! ✨🚗"
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Jati Salesman

November 4, 2025

5  out of  5
rating by Jati Salesman
"Si estas buscando una agencia de seguros con las 3 B’s este es el lugar para ti. Pregunta por Cynthia ella me consiguio el seguro más barato a pesar de que cotiza con la competencia, es amigable, honesta y lo más importante me ayudó durante todo el proceso y respondió todas mis dudas. Ahora toda la familia usa state farm con ella y la recomiendo a todas mis amistades"
We responded:
"¡Muchísimas gracias por tu excelente reseña! 😊 Nos encanta saber que encontraste en nuestra agencia las 3 B’s y que Cynthia pudo ayudarte a conseguir el mejor precio, resolviendo todas tus dudas y acompañándote durante todo el proceso con una atención honesta y amigable. Que ahora toda tu familia confíe en State Farm con Cynthia es el mejor reconocimiento que podemos recibir. ¡Gracias por recomendarnos a tus amistades y por tu confianza! 🚗🏡✨"
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Israel Alejandro folgar Sanchez

November 4, 2025

5  out of  5
rating by Israel Alejandro folgar Sanchez
"Si buscas una agencia de seguro este es el lugar para ti. Cynthia me ayudó a conseguir el seguro para mi tesla $100 por debajo de toda la competencia, me ayudó en todo el proceso siempre muy clara, honesta y amigable. Los recomiendo totalmente si estás buscando ahorrar en tu póliza de auto y y si quieren la mejor atención preguntar por Cynthia."
We responded:
"Thank you so much for this wonderful review! 😊 We’re thrilled to hear that Cynthia was able to help you save on your Tesla insurance and make the entire process smooth, clear, and stress-free. She truly takes pride in providing honest, friendly, and top-notch service. We really appreciate your recommendation and your trust in our agency. If you ever need anything in the future, we’re always here to help! 🚗✨"